Service Advisor Assistant – Recreational Vehicles
If you are a natural people-pleaser and a good listener who also happens to love recreational vehicles, then our dealership has the perfect job for you. We need more than an RV Service Advisor Assistant; we need an outstanding communicator with a professional appearance and a strong work ethic, someone who is equally comfortable greeting customers as they are scheduling appointments and acting as a liaison between customers and service techs. Successful candidates will also have excellent follow-through skills and a sharp eye for details.
Job Responsibilities

Attitude is everything—greet service department customers promptly and courteously
Listen to each customer and clearly articulate repair needs to techs
Upsell recommended/additional services using low pressure, high integrity methods
Provide accurate estimates of repair/maintenance costs
Adherence to dealership policy on customer vehicle care and operation
Follow up on each repair and keep customers informed of progress
Sell and manage extended warranties
Inspect repair quality and ensure that all work is complete
Notify customers when vehicles are ready for pick up
Review and explain repairs and associated costs with customers
Handle minor customer concerns and complaints
Keep Service Manager informed of all problems and potential problems
Maintain Customer Satisfaction Index (CSI) scores in accordance with dealership standards
Compensation
Compensation is based on experience and commensurate with Fortune 500 companies.
Education and/or Experience
A high school diploma or equivalency degree is required. Experience in a service-related position is also preferred, but not necessary.
Benefits
Sick Days/ Personal Days= 3 days annually
Paid time off= 7 paid holiday days
New Years, 4th of July, Labor Day, Thanksgiving, Christmas Eve, Christmas Day, and extra day around Christmas.
Paid Vacation- 1 week paid vacation after one year anniversary date
2 weeks after two years
3 weeks after five years
About Us
Camperland of Oklahoma began in 1994 under the ownership of Ron Shepherd. Today, Ron is still active in the company, but day-to-day operations are overseen by his sons, Thomas and Brent Shepherd. We are extremely proud to be a family-owned and family-focused business that has grown to be one of the most successful RV dealers in Oklahoma.